IP PBX

Products
General Info

TECS IP PBX is developed to meet the voice and data convergence requirements necessary to run your business. With its advanced features, TECS IP PBX can reduce costs, increase productivity and connect remote offices and teleworkers. It enables your business to be flexible, innovative and competitive.



Technology Flexibility

TECS IP PBX is purely Asterisk. Asterisk is an open source communication platform which provides all of the features you would expect from a proprietary PBX at a much affordable cost. Asterisk is one of the best ways for a sensible integration between telecom and any other technology you might wish to connect your telecom to.

Asterisk is flexible to adopt and integrate with your existing telecom infrastructure. With asterisk no one will tell you how your phone system should work or what technology you are limited to. Asterisk embraces the concept of standards compliances, while enjoying the freedom to develop its own innovations.

TECS IP PBX is packed with all the high end features that a propriety PBX can offer you and much more. With Asterisk as the platform, opportunities are endless. The standard compliance and open architecture allows TECS IP PBX to offer exactly what your business requires.

Third party Integration Technical Support

As TECS IP PBX is based on open standard, it can integrate seamlessly with any third-party applications and products. You can choose from the line of products that are available in the market and will have no vendor lock-in.

Our technical support team is trained on all types of Asterisk applications with extensive troubleshooting experience encompassing basic dial plan construction to real-time configuration management. We believe in a quality and efficiency driven services. We have 24/7 customer care support, striving to make the customer experience fruitful with us.
Features

Video calling & conferencing: Tecs IP PBX supports superior quality video calling. Needs no other hardware except video cameras. Multiple participants and presenter can share their video simultaneously over the web using in-built or external webcam.

  • Desktop Sharing
  • Upload PDF/office documents
  • Whiteboard with text tools
  • Mute & un-mute participants
  • Public & private chat option


Smart phone with Wi-Fi client: TECS IP PBX can connect smart phone through SIP extension within Wi-Fi range. This feature helps to receive calls while roaming around the premise /nearby location.

Audio conference bridging: with in-built audio conference facility, TECS IP PBX enables all users to host conference calls with protected password. It supports multi-party conferencing with 6 or more people. The talker optimization feature enable the talker who are not speaking as being muted ensuring there is no build-up in background noise.

Interactive Voice Response (IVR): TECS IP PBX has in-built IVR solution which have the flexibility to create upto 9 levels and sub-levels. It supports multi language voice, custom greetings, text to speech and many other advanced features.

Voice Logger: TECS IP PBX has in-built call recording software which enables you to record both incoming & outgoing calls for quality monitoring and disputes resolution. You can filter the files based on source,destination, time and duration.

Distributed office setup: With TECS distributed office setup, you can connect office locations/branches for seamless communication. It eliminates site-to-site calling cost and can be managed from one location.

Voice mail to Email: The voice messaging capabilities in TECS IP PBX delivers productivity and efficiencies day-in and day-out. All extensions have voicemail option which enable user can send voice mail as an attachment with message notification. You may receive the mail even on your mobiles and reply to it.

Seamless integration with existing EPABX: TECS IP PBX can integrate seamlessly with existing EPABX and ensures to provide advanced features like – voicemail to email, IVR, distributed office setup, unlimited voice recording.

Fax to Email: TECS IP PBX has in-built fax solution to send fax through your PC and receive fax on any of your email clients.

Add on Features:
  1. Web-based receptionist console : TECS IP PBX enables the operator to view the detail information about PBX activities in real time. It helps the operator to operate efficiently and perform quality monitoring with its enhanced features.
    • Action - Transfer to voicemail, transfer to external numbers, record calls, spy and whisper.
    • Trunk Button - Show call count for trunks, call details, caller id and channels
    • Conference Button - Lock/unlock conference, mute/unmute member, remove participants.
    • Queue Button - Call waiting and timers.
  2. WhatsApp Integration : Integrate WhatsApp with any IP PBX System for Improving a better CX Experience with Customers with Addon Feature, Missed Call Marketing, Customer Support, Alert and Notification.
  3. PRI Integration
  4. CRM Integration
  5. GSM Integration
Product Variants
  • Mini PBX – IP PBX for up to 10 extensions
  • e25 – IP PBX for up to 25 extensions
  • e50 – IP PBX for up to 50 extensions
  • e100 – IP PBX for up to 100 extensions
  • e200 – IP PBX for up to 200 extensions
  • e300 – IP PBX for up to 300 extensions
  • e500 – IP PBX for up to 500 extensions
  • e1000 – IP PBX for up to 1000 extensions